Last updated: July, 20, 2025
1. INTRODUCTION AND ACCEPTANCE OF TERMS
These Terms of Service outline the conditions under which users may access and use this website provided by OC Strategic Advisory (OCSA) LLC, the company founded by Oriane Cohen. Within the website’s documents, the terms such as “OCSA”, “we,” “us”, “our” and “website” refer to OC Strategic Advisory (OCSA) LLC and the https://orianecohen.com website/platform, including all materials and content presented under The Quantum Framework™ and The Grey Zone™ trademarks. The words “you,” “client,” “user,” or “subscriber” refer to any person using our website or services.
Please read these Terms carefully. They form a binding legal agreement between you and OCSA. If you do not agree to any part of these Terms, you may not access or use the website or any services.
1.1 Acceptance of Terms
This website is for all individuals who like to explore ideas independently and think deeply about what they learn. By using this website in anyway, you confirm you understand the content and take full responsibility for how you use it. The material on the website can be challenging or complex. Using this website requires maturity and good judgment. You alone decide if this content fits your interests and readiness level
By using the website or services, including but not limited to purchasing a membership, accessing restricted content, or participating in courses, you acknowledge and affirm that:
I. You have read, understood, and agree to these Terms in full;
II. You have the legal capacity to enter into a binding agreement;
III. If you are acting on behalf of a business or other legal entity, you are authorized to accept these Terms on its behalf.
Your use of this website is also governed by our Privacy Policy, Cookie Policy, and any other applicable policies made available on or through the website. The Privacy Policy outlines how we collect, use, store, and protect your personal information. By accessing or using the website or any of our services, you acknowledge and consent to these practices.
We reserve the right to update or modify these Terms of Service at any time. Any material changes will be reflected by an updated “Last Updated” and, where appropriate, additional notice such as a prominent banner on the website or direct email communication. Your continued use of the website or our services after such changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the website and all related services.
1.2. Definitions and Explanations
I. Website/Platform: Refers to https://orianecohen.com and any content, features, or services offered through it.
II. User / You / Client / Subscriber: Any individual accessing or using the website or its services.
III. Services: Includes digital content, memberships, courses, 1:1 coaching, webinars, resources, and related offerings.
IV. Membership: A paid, recurring subscription granting access to members-only content during the active period.
V. Standalone Courses: One-time purchase products offering self-paced educational content with lifetime access (while the course is offered).
VI. One-on-One (1:1) Coaching: Personalized advisory sessions with Oriane Cohen or authorized OCSA experts.
VII. Lifetime Access: Ongoing access to purchased course content, for as long as the course remains available on the platform.
VIII. Content: Includes all articles, videos, PDFs, frameworks, strategic tools, and related intellectual property on this website.
IX. License: A limited, non-exclusive right to access and use content for personal, non-commercial purposes.
X. Intellectual Property: All original work, frameworks, trademarks, and proprietary content created or owned by OCSA and/or Oriane Cohen.
XI. Purchasing and Licensing: Purchasing any content or service from the website does not transfer ownership to you. Instead, it grants you a limited, non-transferable license to access and use the content as permitted under these Terms
XII. Infringement: Unauthorized use of copyrighted or trademarked material.
XIII. Lifetime Access: Ongoing availability of purchased courses for as long as the service remains operational.
XIV. Acceptable Use Policy: A set of behavioral and usage rules users must follow when interacting with the website or its services.
XV. Termination: The cancellation or suspension of your account or access to the services due to breach, inactivity, or other reasons defined in the Terms.
XVI. Governing Law: The laws of the State of New Mexico, USA, which apply to these Terms and any related disputes.
2. ELIGIBILITY AND ACCOUNT DETAILS
2.1. Age Requirement
The services are intended for adults. By using the website or services, you represent and warrant that you are at least 18 years of age (or the age of majority in your jurisdiction, if higher). If you are under 18, you are not permitted to use this website or purchase any services. We do not knowingly solicit or collect information from individuals under 18. If we become aware that a minor is using the website, we reserve the right to terminate the account immediately.
2.2. Account Creation
To access our membership content or purchase courses, you will need to create a user account. You agree to provide truthful, accurate, and complete information during registration, including your full name, a valid email address, payment information (for paid services), and any other information we may require. You are responsible for keeping your account information up-to-date. You must keep your account credentials (username and password) confidential. You are responsible for all activity that occurs under your account. If you suspect any unauthorized use of your account or a security breach, you must notify us immediately at info@orianecohen.com. We are not liable for any loss or damage arising from your failure to safeguard your login credentials.
2.2.1. Account Usage And Restrictions
Each user may create only one account, unless expressly permitted by us. You may not share your account with anyone else or allow others to access the services through your account. Membership and course access are personal to you. You agree not to provide any other person with access to the paid content (for example, by sharing your login or by sharing downloaded materials) without our prior written consent. If we detect account sharing or other misuse, we may suspend or terminate the account (see Section 7 on Termination).
2.3. Right To Refuse Or Terminate Access
We reserve the right to deny, suspend, or terminate your access to the website or any of our services at our sole discretion, at any time, with or without notice, and for any reason. This includes but is not limited to the following situations.
I. If you violate these Terms or any applicable laws or regulations.
II. If you misuse or attempt to gain unauthorized access to platform content or materials.
III. If you behave in a way that is disruptive to the community, our service providers, or other users.
IV. If you attempt to reverse engineer, scrape, reproduce, or distribute our intellectual property without permission.
V. If you engage in trolling, harassment, hate speech, or other disrespectful conduct within any interaction related to this platform. This includes communication via email, messaging, or live sessions.
VI. If you misrepresent your identity, qualifications, or intentions in using the services.
If you initiate payment disputes or chargebacks that appear to be filed in bad faith.
VII. If your behavior is hostile, manipulative, exploitative, abusive, or otherwise misaligned with the values and purpose of this platform.
VIII. If we determine that your participation is extractive, harmful, or inconsistent with the spirit of good faith engagement.
We may also refuse access to anyone we consider a rogue user. A rogue user is someone whose presence or conduct undermines the integrity of the platform or disrupts the experience for others. Termination may occur without prior notice. We are not obligated to explain our decision, although we aim to act with fairness and discernment. If your access is terminated due to misconduct or a violation of these Terms, you will not receive a refund for any fees paid. See Sections 6 and 7 for more information.
By using this platform, you confirm that your access and participation do not violate the laws or regulations of your jurisdiction. You are fully responsible for ensuring your use of our services complies with all relevant local, state, national, and international laws.
3. SCOPE OF SERVICES
OCSA provides various digital content and services primarily focused on strategic intelligence frameworks, executive training programs, strategic advisory services, industry analysis, and professional training as stated below.
For information on when access begins, how it may end, or how to cancel a subscription, please refer to Section 4 (Access, Cancellation, and Termination of Services)
3.1. Digital Membership Subscription
OCSA offers monthly and annual membership plans that grant subscribers access to exclusive content. This content may include in-depth articles, strategic tips, resources, industry analyses, video content (such as webinars or talks), and self-paced online training videos. Membership content is accessible online through the website while your subscription remains active and in good standing. Memberships are recurring subscription services billed on a monthly or yearly cycle as selected, and detailed in Section 5 (Payments, Billing, Refunds).
3.2. Standalone Online Courses
We provide comprehensive online courses available for one-time purchase. Each course is a self-contained training program (video-based and/or with accompanying materials) covering specific topics in strategic intelligence and related fields. When you purchase a course outright (separate from the membership), you gain lifetime access to that course content under your account. “Lifetime access” means for as long as we continue to operate the website and offer that course content, subject to these Terms. (See Section 7 regarding access duration and potential content changes.)
3.3. Membership Tier Course Access
Certain premium membership tiers may include access to some or all of the above standalone courses for the duration of an active membership. If your membership level includes course access, you can take those courses as long as your membership is paid and active. However, you do not own or retain permanent access to those courses through membership alone. If your membership ends or is cancelled, your access to any courses provided as part of the membership will terminate (unless you have separately purchased those courses). To regain access, you would need to renew your membership or purchase the course separately. Access to courses via membership is a benefit of subscription, not a transfer of ownership of the course content.
3.4. One-on-one (1:1) Private Advisory Access
We currently offer a personalized 1:1 private coaching service. This includes access to our full premium ecosystem as well as direct engagement with Oriane Cohen through private calls, consultations, and tailored guidance. Clients in the 1:1 container receive high-touch support and priority access to content, tools, and strategy. Pricing, scheduling, and scope of access may vary depending on individual needs and are confirmed through direct communication with us. This service is governed by these Terms, as well as any additional terms provided during the onboarding or agreement process.
By participating in the 1:1 coaching, you agree to be bound by the conditions stated here unless we specify otherwise in a separate written agreement.
4. ACCESS, CANCELLATION AND TERMINATION OF SERVICES
4.1. Access Duration for Services
4.1.1. Membership access
When you purchase a monthly or annual membership, you gain access to the members-only content immediately upon successful payment and account setup. That access will continue for the length of your paid subscription period and will automatically renew as described in Section 5. If you cancel or if we do not receive payment for a renewal, your membership access will expire at the end of the last paid period. Example: if you pay on January 1 for a monthly membership and then cancel on January 15, you will still have access until January 31, after which no further charges will occur and your member access will stop.
4.1.2. One-Time course access (Lifetime)
When you purchase an online course with a one-time fee, you are granted access to that course’s content for as long as we maintain the course on our platform. We refer to this as “lifetime access,” meaning there is no fixed end date. However, in rare cases, if we decide to discontinue a course or the website ceases operation, your access may end (see “Content Availability” below). We commit that any course you purchase will remain available to you for a minimum of 12 months from purchase, regardless of any changes, or we will offer a suitable remedy (such as an alternative content or a refund) at our discretion. Beyond that, we intend for lifetime access to truly mean for the life of the service, but we must include this caveat for legal completeness.
4.1.3. Course access via Membership
If your membership tier includes certain courses, your access to those courses is limited by your membership term. Once your membership lapses or is terminated, you lose access to those courses (unless you have separately purchased them). If you later re-subscribe, access can be restored. Included course access does not count as a separate sale of the course to you, so it doesn’t come with the lifetime guarantee that a standalone purchase would.
4.1.4. One-on-One Advisory
One-on-one private advisory involves scheduled sessions such as hourly calls or meetings. These sessions are subject to specific terms, including advance booking requirements, rescheduling policies, and defined usage periods. If coaching is offered as part of a subscription or package, the applicable duration, access conditions, and expiration details are provided at the time of purchase. All coaching sessions must be used within the stated timeframe and in accordance with the terms outlined in the relevant offering.
4.2. Cancellation by You
You have the right to cancel your membership subscription at any time. You can typically cancel by logging into your account settings on the website and selecting the cancel option, or by contacting us at info@ocstrategic.com with a clear request to cancel. Cancellation will take effect at the end of your current billing period. You will not receive any refund or credit for the remaining days in the period, but you will retain access to the membership benefits until the period expires. After cancellation, your subscription will not auto-renew and you will not be charged again unless you re-subscribe in the future. We recommend canceling at least 48 hours before your next billing date to ensure the cancellation process is completed in time.
4.3. Termination or Suspension by OCSA
We may suspend or terminate your access to any or all services at any time, with or without notice, and with or without cause. If you violate any of these Terms or engage in any conduct that we, in our sole discretion, believe is inappropriate or harmful to the interests of OCSA or other users (including but not limited to any prohibited conduct in Section 7), we may terminate your account immediately. In such a case, we may also ban you from creating a new account. Additionally, we reserve the right to terminate the services or your account for convenience (for example, if we decide to discontinue the website or a particular Service, or if we find it necessary to limit access to certain individuals for any reason). If we terminate your membership without cause (not due to your breach), we may, in our discretion, provide a pro-rata refund for the remaining period of any prepaid subscription. However, if termination is for cause (due to your breach of these Terms or misconduct), you will not be entitled to any refund of fees paid, and we may also refuse any future re-enrollment by you.
4.4. Effect Of Termination/Cancellation
Upon termination of your account or services for any reason:
I. Your right to access and use the services will immediately cease. You must stop using any member-only or course content and destroy any copies of materials that were permitted to be downloaded or printed (excluding your own notes or summaries).
II. We may immediately deactivate or delete your account and all associated data and content. However, we reserve the right (but not the obligation) to retain certain information to the extent required by law or our legitimate business needs (for example, records of transactions for accounting and legal compliance).
III. If you were a member, you will lose access to all member-exclusive content, including any courses available via membership, as of the end of the paid period.
IV. If you purchased any standalone courses, your access to those might persist if your account remains active in good standing. In cases of account termination for cause, however, you may lose access to courses you purchased if we disable your account entirely. (In general, we will try to work with you to allow continued access to purchased content, but we are not obligated to do so if your breach was severe. In such scenarios, we may offer a monetary refund for the course purchase as an alternative, but this is at our discretion and not guaranteed.)
V. You remain responsible for any outstanding payments due (if any) and for any obligations accrued prior to termination.
5. PAYMENTS, BILLING, AND REFUNDS
By signing up for a paid membership or purchasing a course, you agree to pay the fees indicated for that product or service, and you authorize us (and our third-party payment processors) to charge your chosen payment method for the applicable amount. All fees are stated and charged in U.S. Dollars (USD), unless otherwise specified. You are responsible for any applicable taxes, currency conversion fees, or bank charges in addition to our prices.
5.1. Payment Methods
We accept various payment methods (e.g., major credit/debit cards and other payment methods through Stripe). When you provide payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate. You authorize us to charge your payment method for the total amount due (including any applicable taxes or fees) at the time of purchase or on a recurring basis for subscriptions. If your payment method is managed by a third-party (like a credit card issuer or bank), you are responsible for complying with their terms as well.
5.2. Recurring Billing for Memberships
If you enroll in a monthly or annual membership subscription, you expressly acknowledge and agree that your subscription will automatically renew at the end of each billing period (one month or one year, as applicable) unless you cancel in accordance with these Terms. Upon each renewal, the subscription fee for the next period will be automatically charged to the same payment method you provided, on or about the calendar day corresponding to the start of the initial subscription.
Example: if you start a monthly subscription on the 15th of a month, you will typically be charged on the 15th of each subsequent month. If your billing date falls on a date that doesn’t occur in a given month (e.g., the 31st), we may charge you on the last day of that month. Annual subscriptions will renew on the anniversary of your sign-up date (adjusted for leap years if applicable).
5.3. No Refunds For Membership Fees
There are no refunds and membership payments are non-refundable. All fees paid for the membership (whether monthly or annual) are final and will not be refunded in whole or in part, regardless of usage. This policy applies to both monthly fees and the full annual fee. By choosing a monthly or annual membership, you understand and accept that there are no refunds for fees already paid. (This does not affect your right to cancel to avoid future charges, as described in Section 7.)
5.4. Subscription Cancellations
You may cancel your membership subscription at any time to prevent future billing. See Section 7 for details on how to cancel and what happens upon cancellation. Cancelling a subscription stops the auto-renewal of your membership. After cancellation, you will continue to have access to membership content until the end of the current paid billing cycle, at which point your access will be terminated and you will not be charged again.
5.5. Refund Policy For The One-Time Course Purchases
When you purchase a standalone online course (one of the one-time purchase courses), you pay a one-time fee for indefinite access to that course content under your account. We offer a 7-day no-questions-asked refund period for one-time course purchases. If you are not satisfied with a course you bought, you may request a refund within 7 calendar days from the date of purchase. To request a refund, you must contact us by email at info@ocstrategic.com within the 7-day window, provide your account details and purchase information, and explicitly request the refund. We will process eligible refund requests as soon as reasonably possible. If a refund is granted, your access to the refunded course will be revoked immediately upon refund issuance. After 7 days from the purchase date, course purchases are non-refundable and all sales are final.
Note: The 7-day refund policy for courses is intended to give users peace of mind and a chance to evaluate the content. We reserve the right to refuse a refund request (even if within the 7-day period) if we suspect abuse of the policy. For instance, if a user has consumed a substantial portion of the course and then repeatedly asks for refunds on multiple courses, that might be deemed abuse. However, in good faith, our “no-questions-asked” guarantee means we generally will not interrogate your reason for a single refund request made in the allowed time.
5.6. Courses Included Via Membership
If you have access to any course by virtue of an active membership (rather than a separate purchase), that access is temporary and contingent on your membership status. You do not pay a separate fee for such courses (they are included in your subscription), thus, no separate refund applies to them. If you lose membership access (due to cancellation or non-payment), you lose access to those courses. To regain access, you would need to re-subscribe or purchase the course separately. Conversely, if you purchased a course separately and later also gain it via membership, your separate purchase remains valid (you will still own lifetime access regardless of membership status). There is no refund of a separately purchased course simply because it later became available through your membership; the different access methods are considered independent.
5.7. Payment Processing And Third-Party Fees
We use secure third-party payment processors such as Stripe (or others) to handle transactions. These processors may collect and store your payment information to facilitate billing. By making a purchase, you agree to the terms and conditions of the relevant payment processor as well. We do not store your full credit card details on our own servers. We implement reasonable measures to secure your payment data as described in our Privacy Policy. However, no system is perfectly secure, and you acknowledge that transactions are made at your own risk. We are not responsible for any errors or fees imposed by your bank or payment provider (for example, currency conversion fees or overdraft charges). If a payment processor fails to remit funds to us or there is a technical error in processing, we will work with you to ensure you receive the product or service you paid for, or a refund if appropriate.
5.8. Payment Issues
If we are unable to bill the payment method on file (for example, due to an expired card or insufficient funds), we will attempt to notify you and may attempt the charge again after a short interval. It is your responsibility to ensure your payment information is up to date. If a payment remains outstanding, we may suspend or cancel the applicable service. We are not responsible for any bank fees, penalties, or interest that you might incur due to charges attempted or received.
5.9. Price Changes
Our fees are subject to change over time. We may increase the price of membership subscriptions or courses, or introduce new fees for new content or features. Price changes for subscriptions will generally apply to existing subscribers at the time of their next renewal. We will give advance notice of any price increase for recurring subscriptions, typically by email and/or by a notice on the website, at least 30 days before the new price takes effect. If you do not agree to a price change, you may cancel your subscription before the next billing date. Continuing to use the membership after the price change takes effect constitutes your agreement to the new price. One-time purchases (like courses) will not be retroactively affected by price changes after you’ve already paid (i.e., if you bought a course at a certain price, that transaction is done; future purchases would reflect current pricing).
5.10. No Chargebacks / Disputed Payments
If you have an issue with a charge, we encourage you to contact us first to resolve it. Initiating a chargeback or payment dispute with your bank without first seeking a refund or clarification from us may be considered a violation of these Terms. We reserve the right to contest any unjustified chargebacks and to terminate your account for abuse of the payment system. By purchasing or subscribing, you acknowledge that you have read and understand these payment terms and refund policies. All payments are to be made in full when due. Unauthorized use of credit cards or payment methods is prohibited, and we may report suspected fraud to the appropriate authorities.
6. INTELLECTUAL PROPERTY RIGHTS AND LICENSE
6.1. Ownership of Content
All content, materials, and features provided on or through the services are the exclusive intellectual property of OC Strategic Advisory LLC, Oriane Cohen and its licensors. This includes, without limitation:
I. Written articles, reports, newsletters, and strategic briefs
II. Original frameworks, methodologies, coined terms, and conceptual systems
III. Audio, video, and visual materials (including PDFs, slides, illustrations, infographics)
IV. All offerings, including premium services such as 1:1 coaching, unless explicitly stated otherwise.
V. Online courses, training modules, live workshops
VI. AI tools, prompts, databases, proprietary taxonomies
VII. Web content, software, and applications
All of these are protected by international copyright, trademark, trade secret, and related laws.
6.2. Purchasing vs. Licensing
Purchasing of any of the services or content described in section 4.1. will not transfer ownership from OC Strategic Advisory LLC or Oriane Cohen to the client, subscriber or any other user. When you “purchase” a membership or a course, you are not obtaining ownership of the underlying content. Rather, you are buying a license to access and use that content under the conditions of these Terms. All rights not expressly granted to you are reserved by the OC Strategic Advisory LLC and Oriane Cohen. For example, paying for a standalone course grants you the right to view the course content for the lifetime access period, but does not give you the right to reproduce or distribute the videos or claim any intellectual property rights in the course materials. Similarly, being a subscriber to the membership content allows you to view members-only articles and videos, but you do not own those materials and your right to access them is contingent on your ongoing subscription and compliance with these Terms. Access to our content is provided under a limited license, therefore, you do not acquire ownership, but rather the right to use the materials in accordance with these Terms
6.3. Conceptual IP And Named Frameworks
The following are considered protected intellectual works and proprietary materials, and any use, derivation, paraphrasing, or republishing without explicit written permission constitutes misappropriation.
I. "The Grey Zone™"
II. "Quantum Framework™" (including its 7 dimensions)
III. "T.R.U.T.H. Framework"
IV. "Power fluidity"
V. "Grey Eminence Experience"
VI. "Strategic ambiguity"
VII. "Bastard spy"
VIII. "Human refinement"
These terms represent a coherent epistemological and strategic framework authored by Oriane Cohen and may not be used, referenced, or adapted in other works without attribution.
6.4. Grant of Limited License
Subject to your compliance with these Terms and any applicable payment obligations, OC Strategic Advisory LLC grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes only. You may not copy, reproduce, or distribute any course content; share paid materials with unauthorized users; or use the content in public speaking, academic instruction, consulting, or commercial training. Additionally, you are prohibited from translating, reframing, paraphrasing, or creating derivative works based on our proprietary frameworks. Access to memberships, digital materials, and events remains conditional and may be revoked at our sole discretion.
6.5. Acceptable Use and Fair Usage Policy
We welcome respectful citation of public-facing content under the following conditions:
I. Proper attribution must be clearly provided, naming Oriane Cohen and/or The Grey Zone by Oriane Cohen as the original source.
II. No rewriting, distortion, or derivative works may be created from the original materials.
III. No use of entire frameworks, diagrams, or core methodologies is allowed without prior written consent.
IV. Excerpts of up to five (5) sentences may be quoted for commentary, journalistic, or academic purposes, provided the quote does not extract or reframe the core intellectual system or frameworks.
6.5.1. Prohibitions
The following uses are strictly prohibited without explicit written permission:
I. Quoting, sharing, or reproducing restricted or premium content, including:
i. Premium courses.
ii. Downloadable PDF frameworks.
iii. Email content is sent to paying subscribers.
iv. Private or members-only recordings.
II. Republishing or commercializing any content or framework, whether in whole or in part.
III. Integrating our language, logic, or conceptual structure into third-party publications, offerings, or programs.
Note: Violation of this policy may constitute intellectual misappropriation and result in legal action or removal of access to our services.
6.6. External Channels And Communications
These Terms apply to all content produced or distributed by OC Strategic Advisory LLC (OCSA) through various channels, including email newsletters, social media posts (such as those on LinkedIn, Instagram, and X), webinars, conferences, private presentations, community platforms, masterclasses, memberships, and any downloadable resources shared through private communications. Accessing content via any of these channels does not grant the right to reuse, derive from, or republish the material in any form.
6.6. Third-Party Intellectual Property
Some content or resources on the website may include intellectual property owned by third parties (for example, a video may include copyrighted images under license, or a course might reference a third-party article or tool). Our inclusion of third-party content is typically under permission, license, or fair use. You must respect all third-party rights as well. These Terms extend to any third-party content included in the Services. You have no right to use third-party content outside of the authorized scope of the Services.
6.7. Intellectual Property Infringement Violation Policy
We take our intellectual property rights seriously. Unauthorized use of our content may result in termination of the license and your access and may also constitute a violation of law (including copyright infringement), which could subject you to civil damages or criminal penalties. If you become aware of any unauthorized use of our content (for instance, pirated copies of a course), we encourage you to notify us.
OCSA actively monitors the use of its content, including citations in academic, advisory, think tank, and consulting settings. We reserve the right to, issue cease & desist letters for any violation, pursue DMCA takedown requests across all platforms, initiate civil or criminal legal action for persistent misuse and publicly clarify authorship and misattribution where necessary. In case you become aware of any unauthorized use of our materials, we encourage you to report it.
6.8. User Comments, Feedback and Related Content
If you choose to provide us with any suggestions, ideas, feedback, or recommendations regarding the services (e.g., suggestions to improve a course or requests for new content), you grant us a perpetual, irrevocable, worldwide, sublicensable, royalty-free license to use and incorporate those comments, feedback or any other form of communicative content in our products and services without any obligation to you. This means we are free to use any Feedback you provide for any purpose (including commercial purposes) without compensating you, and you waive any claim to ownership or royalties for any improvements or new products that may result.
7. USER CONDUCT AND ACKNOWLEDGEMENTS
By accessing or using our website and Services, you agree to behave in a lawful, respectful, and reasonable manner at all times.
The activities stated below are prohibited.
7.1. Unlawful or Unauthorized Use
I. Legal Compliance
You must not use the website or services in any way that violates applicable local, state, federal, or international laws or regulations, including but not limited to intellectual property, data protection, export control, or consumer protection laws.
II. Account Misuse
You may not share your login credentials with others or allow third parties to access the services through your account. Selling, licensing, transferring, or sublicensing access to the services or their content is strictly prohibited. You must not impersonate any individual or entity or use another user’s account.
7.2. Intellectual Property Violations
I. Content Redistribution
You may not reproduce, duplicate, download, publish, display, transmit, distribute, or otherwise exploit any part of the content (including articles, videos, resources, or course materials) for commercial use or public distribution without our prior written consent. All materials are provided for your personal, non-commercial use under the license outlined in Section 5.
II. Derivative Works
You may not modify, adapt, translate, reverse-engineer, or create derivative works based on the website, services, or its content, except as expressly permitted by law. Use of our content to build or enhance competing platforms or materials is strictly prohibited.
7.3. AI and Automated Processing Restrictions
I. Accessing, collecting, or interacting with our content using any automated system or tool, including but not limited to web scraping software, indexing bots, or AI-driven ingestion models is strictly prohibited.
II. Submitting our content, in full or in part, to any artificial intelligence platform (e.g., ChatGPT, Claude, Perplexity, Grok) for purposes such as training, summarizing, translating, paraphrasing, or generating derivative works is not permitted.
III. Developing databases, analytical models, or research materials that incorporate or are built upon our intellectual property—whether directly or indirectly—without prior written consent constitutes unauthorized use.
7.4. Security and Technical Interference
I. Unauthorized Access
Do not attempt to gain unauthorized access to any feature of the website, user accounts, systems, networks, or services. You may not attempt to bypass access controls, authentication mechanisms, or payment gateways.
II. Disruption
You may not interfere with or disrupt the functioning of the website, services, or hosting infrastructure. This includes denial-of-service attacks, excessive use, or introducing any virus, bot, or malicious code.
7.5. Respectful Engagement
You may not use the website or services to harass, defame, intimidate, or abuse OCSA, its staff, or any other person or entity. While no public comment features currently exist, your communications with us (e.g., email, coaching sessions) must remain lawful and respectful. We reserve the right to terminate access for abusive or threatening behavior.
7.5. Content Uploads (Currently Disabled)
You may not upload, post, or submit any user-generated content to the website. At this time, OrianeCohen.com does not permit public comments, forums, or user uploads. Any attempt to insert unauthorized content or scripts is prohibited. If user-submission features are introduced in the future, you agree not to upload anything illegal, harmful, infringing, or otherwise in violation of these Terms.
7.6. Automated Access
The use of automated tools (e.g., bots, crawlers, scrapers) to access, extract, or collect data from the website is not permitted without our prior written consent. Limited and reasonable indexing by legitimate search engines is allowed when conducted in compliance with our robots.txt file.
7.7. Data Harvesting
You may not harvest personal information about users or OCSA for any unauthorized or commercial purpose.
7.7. Marketing and Promotions
I. You may not use the website, its content, or any part of the services in any promotional, advertising, or affiliate marketing effort without express approval. This includes using screenshots, excerpts, or behind-the-paywall content in social media, newsletters, or sales pages.
II. The website must not be used to transmit spam, unsolicited messages, or chain letters of any kind.
7.8. Enforcement
Violation of this section 7 is grounds for immediate suspension or termination of your account and access to services, without refund. We reserve the right, but do not assume the obligation, to monitor use of the website for compliance with these Terms. We may investigate and prosecute violations to the fullest extent of the law. We may also involve and cooperate with law enforcement authorities in prosecuting users who violate the law through misuse of the website or services. Your compliance with these conduct standards is a condition of your continued access to the services. If you are unsure whether an action or usage is permitted under these Terms, please contact us in advance for clarification.
8. GENERAL DISCLAIMER
The website and all services, content, and materials provided by OCSA are offered on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind. To the fullest extent permitted by applicable law, OCSA expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement. We do not guarantee that the services will meet your requirements or expectations, or that the results that may be obtained from the use of the services will be effective, accurate, or reliable. OCSA makes no representation or warranty that the website or the servers that make it available are free of viruses or other harmful components, or that any defects will be corrected.
Unless explicitly stated, nothing on the website or in the services constitutes professional advice (such as legal, financial, or investment advice) specific to your situation. While Oriane Cohen and contributors may have expertise in strategic intelligence and related fields, the information presented is general in nature. If we share case studies, success stories, or examples, these are illustrative only. Past success by other clients or students is not a guarantee that you will achieve similar results. Every individual and scenario is different.
9. CONTENT ACCURACY DISCLAIMER
While we try to provide very high-quality information and reflections, we make no guarantees as to the completeness, timeliness, or accuracy of any content on the website or in the services. The information, analyses, and opinions expressed are those of the authors (which may include Oriane Cohen and other experts) as of the date of writing and are subject to change without notice. We do not promise that any errors or omissions will be corrected. Reliance on any information presented on the website is at your own risk. It is possible that content may include typographical errors, technical inaccuracies, or factual errors. We are not liable for such errors.
10. SERVICE AVAILABILITY DISCLAIMER
We do not warrant that the services will be uninterrupted, timely, secure, or error-free. We are not responsible for any service interruptions, whether due to technical issues, maintenance, or factors outside our control. Temporary downtime or technical glitches may occur. You understand that use of the internet and electronic systems has inherent risks and that occasionally the website may be inaccessible or not function properly. We will not be liable for any loss of data or any breach of security that occurs beyond our reasonable control (for example, due to hacking, unless attributable to our failure to take reasonable security measures as required by law).
10.1. Service Related Disclaimer
During 1:1 coaching, any advice, insights, or guidance provided is offered in good faith but without any guarantee of outcome or success. These sessions are intended to support your strategic thinking, but results will vary based on individual circumstances and implementation. By participating in 1:1 coaching, you acknowledge that it is provided as-is, with no warranties, and you waive any claims related to outcomes, perceived effectiveness, or lack of results. Additional disclaimers may be presented and agreed upon at the time of enrollment or session scheduling.
11. THIRD-PARTY CONTENT AND TOOLS DISCLAIMER
Any third-party content or services (including third-party links, advertisements, or tools) are not under our control, and we provide them “as is” as well. We specifically disclaim any liability for the content, actions, or omissions of any third parties in connection with the services.
12. NO GUARANTEE OF RESULTS
You acknowledge and agree that OCSA and Oriane Cohen has not made any guarantees about the results of taking any action, whether recommended on this website or in one of our courses or coaching sessions. All content and services are provided for informational and educational purposes only, with the aim of aiding your personal or professional development. However, we make no promise or warranty that following any of our advice, strategies, tips, or insights will lead to any particular outcome or result, such as specific business success, financial gain, career advancement, or other results. The success of our Users depends on many factors beyond our control, including their own skill, effort, knowledge, capabilities, and the conditions in the world or market in which they operate.
12. TESTIMONIALS AND ENDORSEMENTS DISCLAIMER
The website may feature testimonials or endorsements from other users or clients highlighting positive outcomes they achieved. These testimonials reflect those individuals’ experiences and opinions and may not be typical. They are not intended to guarantee or represent that you will achieve the same or any results. You acknowledge that results will vary and are dependent on numerous factors including your own effort and adherence to our recommended practices.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, in no event shall OCSA (OC Strategic Advisory OCSA LLC), its owners, officers, employees, contractors, affiliates, agents, or licensors be liable to you or any third party for any indirect, incidental, special, consequential, exemplary, or punitive damages whatsoever arising out of or related to your use of (or inability to use) the website or services. This includes, without limitation, any damages for lost profits, lost revenue, loss of business opportunity, loss of data, business interruption, personal injury, pain and suffering, emotional distress, or similar losses, even if we have been advised of the possibility of such damages.
Furthermore, the total aggregate liability of OCSA and its affiliates, arising out of or relating to these Terms, the website, or the services, shall not exceed the greater of: (a) the amount you paid to OCSA for services in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) $100 USD. This limitation applies to all claims of every kind, whether based in contract, warranty, tort (including negligence), strict liability, or any other legal theory, and whether or not OCSA has been informed of the possibility of such damage. If you are using free content (for example, reading free blog posts or free trial material), then our total liability to you shall not exceed $50 USD, since you haven’t paid for the service giving rise to the claim.
13.1. Exceptions And Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. For example, certain states or countries do not permit the disclaimer of implied warranties or the exclusion of liability for certain types of damages such as consequential or incidental damages. Therefore, some of the above disclaimers or limitations may not apply to you if prohibited by law. In such jurisdictions, our warranties and liability will be limited to the fullest extent permitted by applicable law. However, nothing in these Terms is intended to limit or exclude any liability that cannot be excluded by law, such as liability for gross negligence, willful misconduct, or for personal injury or death caused by our negligence, or for fraud.
14. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless OCSA and its affiliates, officers, directors, employees, consultants, and agents from and against any and all third-party claims, losses, liabilities, damages, judgments, awards, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use or misuse of the website or services, (b) your violation of these Terms or any law or regulation, (c) your infringement or misappropriation of any intellectual property or other rights of OCSA or third parties, or (d) any content you submit or actions you take that cause harm to another party. We reserve the right, at our own expense, to assume exclusive defence and control of any matter otherwise subject to indemnification by you (in which case, you agree to cooperate with our defence of such claim). This indemnification obligation will survive the termination of your use of the services and these Terms.
To the fullest extent permitted by law, you release Oriane Cohen, OCSA and its affiliates from responsibility, liability, claims, demands, and/or damages of every kind and nature, known and unknown, arising out of or related to disputes between users or between a user and any third party in connection with the services. Where applicable, you waive any protections (whether statutory or otherwise) that would otherwise limit this release, including, to the extent applicable, any analogous statute or doctrine.
15. THIRD-PARTY TOOLS AND SOFTWARE
We may use or provide access to third-party software or services to enhance your experience. For example, our website may integrate a payment gateway, a learning management system for courses, video hosting platforms (like Vimeo or YouTube for streaming videos), scheduling tools for coaching sessions, or other utilities. You acknowledge that these third-party tools and services are generally outside our control. They are provided either under the third party’s terms of service or under license to us. We do not provide any warranty or guarantee with respect to third-party tools. We will use reasonable care in selecting reputable providers, but we are not responsible for software bugs, breaches, or data practices of third parties not under our control. Your use of third-party tools may be subject to additional terms from those providers. We expect you to abide by those third-party terms as well. We are not a party to your agreements with those third parties, and we shall not be liable for any issues arising from their services. In some cases, we may enable certain third-party tools within the website “as is” (for instance, a chat widget or a calendar scheduler) without endorsement or direct support. You accept that we provide access as a convenience, and there may be instances where such a tool changes or discontinues without notice to you. We will not be liable for the removal of or disabling of access to any such third-party tools.
15.1. External Links
The website or content within the services may contain links to third-party websites or resources. These linked websites are provided for your convenience or as part of the content (e.g., a course might link to an external article or a recommended book’s page). We do not control and are not responsible for the availability, accuracy, or content of linked websites. The inclusion of any link does not imply affiliation, endorsement, or adoption by us of the site or any information contained therein. When you click on a third-party link, you will be subject to that third party’s terms and policies, including their privacy and data gathering practices. We strongly encourage you to review the terms and privacy policy of any third-party site you visit. Your use of linked websites is at your own risk. OCSA shall not be liable for any information, software, or services found at any Linked website, nor for any loss or damage that may arise from your use of them.
15.2. Affiliate Links and Endorsements
We may participate in affiliate marketing programs. This means some links on our website or within our content might be affiliate links, for which we could earn a commission if you make a purchase through those links. We will endeavor to identify affiliate links or clearly disclose when a post or page includes affiliate promotions.
User/Client Understanding and Acknowledgement:
I. Clicking an affiliate link and purchasing a product or service may result in a commission to us, which helps support our business and allows us to continue providing content. This does not result in any additional cost to you; typically, it’s a commission paid by the vendor as a referral fee.
II. We only recommend products or services we believe provide value to our users. However, an affiliate link does not constitute our endorsement or guarantee of the third-party product/service. Any issues or dissatisfaction with a third-party product purchased through an affiliate link must be addressed with that third-party vendor. We are not responsible for third-party products or services, even if we recommended or linked to them.
III. We disclaim any liability for claims relating to purchases or usage of third-party goods or services that we link to as affiliates. Any representations regarding those products (including availability, functionality, and warranties) are the responsibility of the third party.
16. USE OF ARTIFICIAL INTELLIGENCE (AI) AND AUTOMATED TOOLS
We may leverage artificial intelligence or automated tools in various aspects of our website and services.
By using the website, you acknowledge and agree that:
- Some responses or content (such as automated email replies, chat interactions, or even portions of articles) may be generated or assisted by AI systems. We strive to oversee and curate all content delivered to you, but AI-driven content can occasionally be incorrect or misleading. We do not guarantee the accuracy or appropriateness of any content generated by AI. If you receive an answer or content from an AI-powered feature that seems off or unclear, you should not rely on it as authoritative without further verification. Please contact us for clarification if needed.
- AI tools often work based on patterns and data and do not have human-like judgment. Thus, they might sometimes produce results that are unexpected. You agree that we shall not be held liable for any action you take or fail to take based on AI-generated output on our website. Use such output at your own risk and consider it one input among others.
- If we use AI for personalized recommendations (for example, suggesting articles or courses you might be interested in), these are provided as a convenience. We do not warrant that the recommendations are perfect or suitable for your needs. You are always free to ignore or decline AI-based suggestions.
- All data processing, including any done by AI, is handled in accordance with our Privacy Policy. We do not allow AI tools to use your personal data in a manner not described in our Privacy Policy or beyond what is necessary to provide services to you.
- We welcome feedback on AI features. If an AI-driven feature provides inappropriate or erroneous content, we encourage you to inform us so we can improve our systems.
17. GOVERNING LAW
These Terms and any dispute or claim (whether contractual or non-contractual) arising out of or related to these Terms, the website, or the services shall be governed by and construed in accordance with the laws of the State of New Mexico, USA, without giving effect to any conflict of law principles that would cause the laws of another jurisdiction to apply. You agree that the Uniform Computer Information Transactions Act (UCITA) (if otherwise applicable) and the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms or to any disputes arising out of our services and henceforth both are expressly disclaimed.
18. DISPUTE RESOLUTION AND ARBITRATION
18.1. Jurisdiction and Venue
All disputes arising out of or relating to these Terms shall be governed by the laws of the State of New Mexico, without regard to its conflict of law principles. Any such dispute shall be resolved through binding arbitration in Albuquerque, New Mexico, in accordance with the rules of the American Arbitration Association (AAA) or another mutually agreed upon arbitration body.
I. Arbitration Rules and Administrator
The arbitration shall be conducted under the AAA’s Commercial Arbitration Rules or such rules as may be agreed upon by the parties, as modified by these Terms.
II. Arbitrator
The arbitrator shall be a licensed attorney or a retired judge experienced in commercial or online services disputes. The arbitrator must be neutral and independent.
III. Seat and Location
The legal seat and location of the arbitration shall be Albuquerque, New Mexico, unless the parties mutually agree in writing to another location within the United States. Hearings may be held in person, by telephone, or by videoconference, at the discretion of the arbitrator and considering the convenience of the parties.
IV. Language
The arbitration shall be conducted in English. All documents and presentations must be in English or accompanied by a certified English translation.
V. Applicable Law
The arbitrator shall apply the laws of the State of New Mexico to the merits of the dispute. The arbitrator shall honor any claim of privilege recognized under applicable law and shall not have authority to apply laws from another jurisdiction or to grant any relief that a New Mexico court could not grant.
VI. Arbitration Costs
Each party shall bear its own legal fees and costs, and they shall share equally in the costs of the arbitration and arbitrator’s fees unless the arbitrator decides otherwise based on applicable law or fairness. If applicable law or these Terms allow for fee-shifting, the arbitrator may award attorneys’ fees to the prevailing party.
VII. Confidentiality
The arbitration and any related proceedings shall remain confidential. Neither the parties nor the arbitrator may disclose the content, existence, or outcome of the arbitration except as required by law or necessary to enforce the arbitration award.
VIII. Awards
The arbitrator shall have the authority to grant any relief that would be available in a New Mexico court, including injunctive relief or attorneys’ fees if permitted by law. The arbitrator’s decision shall be in writing, state the basis for the decision, and shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction in the United States.
18.2. Arbitration and Dispute Terms
The following provisions apply to all disputes, whether resolved in court or via arbitration, and regardless of your location:
- No Class Action
You and OCSA agree that all claims and disputes must be brought on an individual basis and not on a class, collective, or representative basis. Neither you nor OCSA will participate in a class action or class-wide arbitration for any claims covered by these Terms. This means: no class actions, class arbitrations, private attorney general actions, or consolidation of your claim with the claim of any other person. An arbitrator shall have no authority to hear or arbitrate any class or collective action. By agreeing to these Terms, you are waiving your right to participate in any class or representative proceeding against us.
- No Jury Trial
To the extent any dispute is determined by a court rather than an arbitrator (for example, if the arbitration clause is deemed unenforceable or if a claim falls outside the arbitration scope), you and OCSA knowingly and irrevocably waive any right to a trial by jury in any legal proceeding. You agree that any such proceeding shall be tried by a judge only (bench trial).
- Time Limit to Bring Claims
You must bring any claim against OCSA within one (1) year of its accrual. If you fail to file a claim or commence arbitration within one year after the claim arises, then such claim is permanently barred, regardless of any statute of limitations or law to the contrary. This provision is intended to provide certainty in the resolution of claims. (This one-year limitation may not apply where prohibited by law; in such cases, the shortest legally enforceable limitations period will apply.)
- Exceptions - Small Claims and Injunctive Relief
Notwithstanding the agreement to arbitrate, either party may seek to resolve a dispute in a local small claims court if the dispute qualifies for that court’s jurisdiction and provided it remains on an individual (non-class) basis. Additionally, both you and OCSA retain the right to seek temporary or preliminary injunctive relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights or breach of data security. Such a request for injunctive relief shall not be deemed incompatible with the agreement to arbitrate or as a waiver of the right to arbitrate.
18.3. Severability of Dispute Provisions
If any part of this Section 18 (DISPUTE RESOLUTION AND ARBITRATION) is found to be illegal or unenforceable, that portion shall be severed and the remainder of this section shall be given full force and effect. However, if the class action waiver is found to be unenforceable in a way that permits class or representative proceedings, then the arbitration agreement (if applicable) shall be null and void in its entirety, and the dispute must be brought in court (subject to the jurisdiction and venue provisions above).
By agreeing to these Terms, you explicitly acknowledge that you have read and understood this Section 18 on dispute resolution, including the agreement to arbitrate and the class action waiver, and that you agree to these provisions as part of our contract.
19. Miscellaneous Provisions
19.1. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason by a court or arbitrator of competent jurisdiction, then that provision shall be deemed modified or eliminated to the minimum extent necessary to bring it into compliance with the law, and the remaining provisions of these Terms will continue in full force and effect. In other words, the invalidity of one part of these Terms will not affect the validity and enforceability of the rest.
19.2. Assignment
You may not assign or transfer these Terms or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent. Any attempt by you to assign these Terms without consent will be null and void. We, on the other hand, may assign or transfer our rights and obligations under these Terms freely to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, or by operation of law or otherwise. These Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
19.3. Entire Agreement
These Terms (together with any additional rules, guidelines, or policies incorporated by reference, such as our Privacy Policy, and any specific product terms that might apply to particular services) constitute the entire agreement between you and OCSA relating to your use of the website and services. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter. In entering into these Terms, neither party has relied on any statement, representation, warranty, or agreement of the other party except as expressly set forth in these Terms. Any additional or different terms proposed by you (for example, in an email or a purchase order) are hereby rejected and will not bind us unless we explicitly agree in writing.
19.4. No Waiver
No failure or delay by OCSA in exercising any right, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege. Our failure to enforce any provision of these Terms does not constitute a waiver of future enforcement of that or any other provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of OCSA.
19.5. Not A Fiduciary Or Professional Relationship
Your use of the services does not create any fiduciary, agency, partnership, or joint venture relationship between you and OCSA. We are not your agent, lawyer, or financial advisor. We provide information and guidance, but you are responsible for your own decisions. Any mentoring or coaching, if provided, is advisory and supportive in nature; you remain accountable for choices and actions in your personal or business endeavors.
19.6. No Third-Party Beneficiaries
These Terms are for the benefit of and binding upon you and OCSA (including our successors and permitted assigns). No third party shall have any rights to enforce any terms herein or assert any rights under these Terms, except as expressly provided (for example, the indemnified parties under the Indemnification clause can rely on that protection). The parties agree that there are no third-party beneficiaries to these Terms, and that no third party can claim rights under this agreement between you and us.
19.7. Relationship of Parties
You and OCSA are independent contracting parties. These Terms do not create any agency, partnership, joint venture, or employment relationship between you and us. You have no authority to make or accept any offers or representations on our behalf. You agree not to hold yourself out as an employee, agent, or representative of OCSA. You also understand that you are solely responsible for any taxes or obligations to your own government arising from your purchase or use of our services.
19.8. Headings and Interpretation
The section titles and headings in these Terms are for convenience only and have no legal or contractual effect. In these Terms, the word “including” (and similar words) is to be construed without limitation. Any examples given are illustrative and not exhaustive.
19.9. Notices
We may provide notices or communications to you by email (to the address associated with your account), by posting on the website, or through other reasonable means. You are responsible for ensuring we have your current email address. Notice to you will be deemed given when sent, and you are deemed to have received it when it is sent, whether or not you actually read the communication. You may give notice to us by contacting us at the email or physical address provided in the “Contact Information” section (Section 20). Such notice will be deemed given when received by us.
19.10. Force Majeure
OCSA shall not be liable for any delay or failure in performance of the services or any part of these Terms by reason of any cause beyond our reasonable control. This includes, but is not limited to: acts of God, war, terrorism, civil unrest, governmental action, labor disputes or strikes, fire, floods, earthquakes, embargoes, network or internet outages, power failures, or any other events or circumstances not within our reasonable control. During such events, our obligations will be suspended to the extent they are affected by the event. We will make reasonable efforts to resume service as soon as practicable. By using the website and services, you acknowledge that you have understood these disclaimers and limitations of liability, and that they are a reasonable allocation of risk between you and OCSA. These provisions form an essential basis of our bargain. In other words, the pricing and terms of our services are set based on the understanding that our liability is limited and that you bear certain risks in using our services.
19.11. Language
These Terms are written in English (US). It is the express intent of the parties that these Terms and all related documents be drafted and interpreted in the English language. If we provide a translation of these Terms or any portion thereof, it is for your convenience only. In the event of any conflict between the English version and a translated version, the English version will prevail and control. All proceedings related to these Terms, whether arbitration or court proceedings, will be conducted in English, except as otherwise required by law.
19.12. Changes to Terms
We have the right to modify these Terms as explained in Section 1. If you continue to use the services after the updated Terms have been posted, you will be deemed to have accepted the changes. It is your responsibility to review these Terms periodically. We will indicate at the top of the Terms the date of the latest revision. If you do not agree to the changes, you must stop using the services and may cancel any.
19.13. Survival Of Terms
The termination or expiration of your account or subscription does not mean all Terms cease to apply. Any provisions of these Terms which by their nature should survive termination (including but not limited to intellectual property rights, disclaimers of warranties, limitations of liability, indemnification, dispute resolution, and governing law) shall survive and remain in effect after termination of your membership or account.
19.14. Reactivation
If your membership was canceled (by you or due to a billing issue) but not terminated for misconduct, you may resubscribe at any time. A new subscription will start a new billing cycle under the then-current fees and terms. If your account was terminated by us due to a violation of terms or at our discretion, you should not attempt to create a new account or subscribe again without our permission. We reserve the right to reject a new account or new subscription from a user who has been terminated or banned.
20. CONTACT INFORMATION
If you have any questions, concerns, or feedback about these Terms or any other aspect of our services, please do not hesitate to contact us. We value open communication and will do our best to address your inquiry promptly.
Contact us at:
OC Strategic Advisory OCSA LLC (Owner of OrianeCohen.com)
Email: info@ocstrategic.com.
1209 Mountain RD PL NE STE R
City: Albuquerque
State: New Mexico (USA)
Zip code: 87107.
When contacting us, please include your name, contact information, and a detailed description of your question or concern. If you are writing to report a violation of these Terms or to raise a dispute, please provide any relevant information that will help us investigate the issue.
We will endeavor to respond to all legitimate inquiries within a reasonable timeframe, typically within 5-7 business days. However, response times may vary based on the nature of the request and the current volume of inquiries.
©2025 OC Strategic Advisory LLC. All rights reserved.